PRESIDENT'S
MESSAGE
By Stephen Pritchard

ON THE ORIGINS OF NEWS OMBUDSMANSHIP

Philip M. Foisie's memos to the management of The Washington Post, dated November 10 and 21, 1969

"News Ombudsmanship: Its History and Rationale" by Arthur C. Nauman, International Communication Research Institute, Hankuk University of Foreign Studies and the Citizens Coalition for Media Watch

"The newspaper ombudsman: A personal memoir of the early days" by Alfred JaCoby

"We were wrong" by Linda Raymond, The Louisville Courier-Journal

"The controversy over the origins and functions of ombudsmanship" by Takeshi Maezawa, Tokyo Keizai University

OMBUDSMEN ON OMBUDSMEN

Frequently Asked Questions about news ombudsmen

"The future of ombudsmen and journalism" by Ian Mayes, The Guardian

"Lending an ear: Whether called ... public editor, reader advocate, reader representative or ombudsman ... more and more papers are listening to readers. Should yours?" by Sanders LaMont, American Society of Newspaper Editors

"Ten commandments of ombudsmen" by Sanders LaMont, American Society of Newspaper Editors

"The Organization of News Ombudsmen" by Gina Lubrano, American Society of Newspaper Editors

"Birth of a reader representative in L.A." by Narda Zacchino, American Society of Newspaper Editors

"Address to The Association of Turkish Journalists" by Michele McLellan, The Oregonian

"Going face to face with readers" by Lynne Enders Glaser, Neiman Reports

"Interacting with newspaper readers" by Lynne Enders Glaser, International Communication Research Institute, Hankuk University of Foreign Studies and the Citizens Coalition for Media Watch

"As ombudsmen see it" by Henry McNulty, John Sweeney, Larry Fiquette and Lynne Enders Glaser, Nieman Reports

"An ombudsman works on two levels: Outwards and inwards" by Avraham Tirosh, MAARIV

"Ombudsmen and the bottom line" by Lynne Enders Glaser, The World & I

ARTICLES ABOUT OMBUDSMEN

"Fighting the enemy within " by Andrew Finkel, IBI Global Journalist

"Anger management " by Stephen James, The Sacramento News & Review

"'Public Editor' Daniel Okrent, Recruited After Scandal, Draws Ire of Reporters " by James Bandler, The Wall Street Journal

"Mike'll get ya!" by David A. Markiewicz, American Journalism Review

"This is a job for... Ombudsman, writer of wrongs!" by Kim Campbell, The Christian Science Monitor

"Increasingly, newspapers call on ombudsmen to cure what ails them" by Lucia Moses, Editor & Publisher

"Why don't more newspapers hire ombudsmen?" by David Cox, president and chief executive of Cowles Media Co. and chairman of the Newspaper Association of America (NAA).

"Newspapers need ombudsmen (An editor's view)" by Charles W. Bailey, Washington Journalism Review

"What do ombudsmen do?" by Cassandra Tate, Columbia Journalism Review

"News ombudsmen: An inside view" by Maggie B. Thomas, associate professor of journalism, Texas Christian University

"The Beltway's newest ombudsman brings her 'system' to the newsroom" by Richard P. Cunningham, Quill

"Washington Post's Joann Byrd challenges 'good practice'" by Richard P. Cunningham, Quill

"Ombudsman: Self-criticism in newspapers" by Jairo Faria Mendes, Federal University of Rio de Janeiro

"The ombudsman as internal critic" by Joann Byrd, International Communication Research Institute, Hankuk University of Foreign Studies and the Citizens Coalition for Media Watch

"The loneliest job in the newsroom" by Kate McKenna, The American Journalism Review

"Editors offer advice to newsrooms: Favre, Overholser address the industry's problems" by M.L. Stein, Editor & Publisher

ADDRESSES FROM ONO CONFERENCES

"Journalism and patriotism" by Bill Kovach, chairman of The Committee of Concerned Journalists, an address to the 2002 ONO Conference

"The Freedom Forum's 'Free Press / Fair Press' project" by Robert H. Giles, The Freedom Forum

"Excerpts from welcoming remarks at the 1998 ONO conference" by Karin Winner, The San Diego Union-Tribune

"A Full-Employment Act for Ombudsmen! Is it too late to reanimate the ghosts of Pulitzer, Hearst, Bennett and Kane to save the contemporary newspaper from yuppie self-infatuation and terminal boredom?" by Van Gordon Sauter, former president of CBS News

"Why Newspapers Need Ombudsmen to Ensure their Credibility and Accountability in a Multi-Media, Multi-Ethnic Society" by Chuck Stone, Walter Spearman professor, School of Journalism and Mass Communication, The University of North Carolina at Chapel Hill

THE PHILIP M. FOISIE LECTURE SERIES

"The 1996 Philip M. Foisie Memorial Lecture" by Benjamin C. Bradlee, The Washington Post

"The 1997 Philip M. Foisie Memorial Lecture" by Jordan "Buzz" Rizer, American Forces Information Service

"Leading the Way Out of the Credibility Crisis: The 1998 Philip M. Foisie Memorial Lecture" by Sandra Mims Rowe, editor, The Oregonian, Portland, Oregon

"The 1999 Philip M. Foisie Memorial Lecture" by E.J. Dionne, The Washington Post

"A dinosaur's view of the media" by David S. Broder, The Washington Post, The 2000 Philip M. Foisie Memorial Lecture

MISCELLANEOUS

1997 survey of ONO members

"Public Inauthenticity: a Crisis of Falling Expectations" by Jack Fuller, President, Tribune Publishing Co.

"The Clash of the Paradigms" by Dr. Deni Elliott, Practical Ethics Center, University of Montana

"Why Newspaper Credibility is Dropping," American Society of Newspaper Editors

"Ethics and the media" by Richard P. Cunningham, Quill

"Why did one news council fail and the other succeed?" by Richard P. Cunningham, International Communication Research Institute, Hankuk University of Foreign Studies and the Citizens Coalition for Media Watch

"What do readers want?" by Kate McKenna, The American Journalism Review

"Error is human; Refusal to admit error is journalism" by William Morgan, International Communication Research Institute, Hankuk University of Foreign Studies and the Citizens Coalition for Media Watch

"A dangerous trend for freedom of the press in Japan" by Takeshi Maezawa, Journal of Communication Studies

"Keynote address" at 'Access '99,' sponsored by the Virginia Coalition for Open Government at Montpelier, Va., by Paul McMasters, The Freedom Forum

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